I have to tell you I had the best customer service from a gentleman at your office. He is a real genuine down to earth gentleman - polite and he answered all my questions. I think this is the best customer service from a company I have had in a long time.

Doug
Toronto, ON








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Ask an Expert Forum

Our Ask An Expert section is designed so that you can get answers to your questions quickly and easily. Simply look for your question among the hundreds that have already been answered by our experts. And if you can't find it, go ahead and ask.

Please note that questions are posted online immediately.

Design Expert - John Hickey

Topics include general design advice, customization, available sizes and styles, interiors, floor plans, and options and upgrades.

Do you have questions about design? Do what we do - Ask John! You'll make his day. He's got over 25 years of design knowledge to draw from.

See Questions John has answered | Ask John a Question

Sales Expert - Haroula Battista

Topics include ordering info, permits and zoning, delivery, foundations, assembly, staining, siding choices, materials, and more.

Our Information section of the site contains details about just about everything. But, if we've missed anything, Haroula has the answer.

See Questions Haroula has answered | Ask Haroula a Question

Product & Technical Expert - Dave McDowell

All aspects of construction are covered here.

Our instructions and videos are good, but sometimes you still need a little help. Check out the questions and answers that you'll find here. And if you're still stuck, Dave's your man. Also see our on line construction details

See Questions Dave has answered | Ask Dave a Question

Building Plans Expert - Michelle Adolph

Topics include buying plans, downloading plans, shopping lists, cut lists, assembly and more.

You've reviewed our instructional tools and plans FAQ's and you've still got a nagging question? You'll likely find the answer right here. If not, Michelle will be pleased to help out. Our on line construction details are also useful.

See Questions Michelle has answered | Ask Michelle a Question

Contracting/Professional Expert - Pat Latin

Topics include buying plans, downloading plans, shopping lists, cut lists, assembly and more.

Summerwood structures are often chosen by pool companies, landscape architects, general contractors, city planners and other design professionals. Pat has all the answer for our commercial clientele. Fire away! Please also view our professionals section for more information

See Questions Pat has answered | Ask Pat a Question